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Dear
Valued Customer,
Freight claims are a costly inconvenience to any manufacturer
or supplier. We at Cornerstone Systems strive to minimize
damage and loss, which result in freight claims. Our
personnel will be happy to work with you, our customer,
to insure your products are transported safely to
their final destination. Should you need assistance
with blocking and bracing, loading patterns, or packaging
issues , we will be happy to assist you.
It
has become obvious since the beginning of the transport
of goods; occasionally there will be loss or damage
to a manufacturer’s product, resulting in a
freight claim. In an effort to promptly resolve your
claim, it is important our customers adhere to Cornerstone
Systems’ procedures for notification of loss/damage
to their products. We regret any inconvenience you
may encounter when your products are lost or damaged
while in transit. With your cooperation, we can secure
the information needed to insure prompt resolution
of your freight claim.
Thank
you,
Jan
L. Haley
Freight Claims Administrator
(662) 462-7593
toll free (888) 414-0117
fax (662) 462-7601
