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Global
Logistics &
Supply Chain Strategies - August, 2004
100
Great Supply Chain Partners
Readers Recognize Providers Who
Improve Efficiency
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For
those not yet familiar with the GL&SCS
100 Great Supply Chain Partners program,
it is the result of a six-month poll of
readers in which we asked logistics and
supply-chain professionals to nominate
vendors and service providers whose technology,
logistics, transportation or consulting
solutions have made a significant impact
on their company’s efficiency, customer
service and overall supply-chain performance.
Supply-chain
Execution
For
example, Ralph Alleman, purchasing director,
logistics, for Lucite International, explains
that his company initiated a relationship
five years ago with Cornerstone Systems.
Initially, it moved all of its TL and
intermodal freight to them for sourcing
and operations. Next, Alleman established
point-to-point rates and state-to-state
rates for over-sized and dimensional (OD)
flatbed, flatbed, van and intermodal.
“We
began sharing the savings with Cornerstone
when they were able to find backhauls
and other lower cost carriers on a quarterly
basis,” says Alleman.
Lucite
was thrilled to be able to make such progress
with its outsourcing relationship with
Cornerstone and was able to gain better
reporting metrics, but Alleman says the
company had even more ambitious goals
in mind. In early 2004, the company worked
with Cornerstone to control its outbound
packaged freight in the Memphis area,
its largest shipping location. The goal
was to lower total outbound freight costs.
By better consolidating loads, Lucite
improved its weight per load 8.5 percent
for flatbed, OD flatbed and regular truckload
van service. The consolidation for TL
alone lowered effective freight costs
by 3 percent.
“As
we saw the value increase, Cornerstone
pushed an IT solution which would link
our IT order system with their developing
freight management software,” says
Alleman. “We see continued opportunities
in this area.”
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Cornerstone
Systems,
I
really don't know how to express my gratitude
for your thoughtfulness. I was completely
dumbfounded when I opened the boxes, and
as I read the letter that was sent along
with the packages, I was filled with a
sense of pride in the American people.
Knowing that there are good people back
home in America, such as you people, that
support and care for us really means a
lot. What's even more amazing to me is
how someone that I don't personally know
can show such kindness and generosity.
I wish that I could shake each os your
hands and somehow return the favor in
a way that would mean as much to you as
what you all did meant to us. Everyone
in my division aboard the USS Harry S.
Truman, about 55 people, says "thank
you". Your thoughtfulness seemed
to brighten everyone's day. It definitely
shows that you are kin to Myra Busby.
She's certainly one of the sweetest women
I know. Thank you very much, and may God
bless you all.
Sincerely,
Matthew
Glaze
USS Harry S. Truman |
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To:
Jan Haley
From: Dan Reed, FKI Logistex
Subject: Cornerstone Claim
Jan,
I did receive the check yesterday and
I want to thank you for handling my claim
in such fine fashion. It's nice to know
that we have a partner who not only wants
our business but also cares enough to
stand by us in times when things do not
go well. A huge thanks to both Charles
and yourself and we look forward to doing
business with you in the future. Have
a great day!!!!! |
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Betsie
J. Schau
Circle
International, Inc.
17901 Sheldon Road
Middleburg Hts., Ohio 44130
Dear
Jack,
I
would personally like to express my appreciation
to all of you at Cornerstone Systems for
the quality service you have provided
to the Circle International/Goodyear Import
Department.
A
special "thank you" goes out
to David Vatter for his outstanding commitment
and dedication in providing the highest
level of customer service to our client
and myself. The efforts and initiatives
that have been demonstrated by David are
to be commended.
Again,
I appreciate everyone's assistance in
servicing the Goodyear Tire & Rubber
Company account and in meeting their special
needs & requirements.
Sincerely,
Betsie J. Schau |
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