Greetings,
For those of you who have been with us
for awhile, you know that I periodically
let you know what's going on and what
I have been thinking about. For those
of you who are new to Cornerstone this
e-mail is just what I have stated above.
I feel you should know what's on my mind
(no caustic remarks from you longer term
people).
I have already told you we had a great
year last year, unfortunately the same
can not be said for the first four months
of this year. I know we keep reading about
the rebounding economy, but folks, we
ain't seeing it yet at headquarters. We
are still way off from last year, but
in some ways even that is beneficial.
Slowing down does give us an opportunity
for a little self-examination and a chance
to evaluate what we have done right, and
in retrospect things that were not so
bright. (Yes, we really do more than play
golf and have strategic planning lunches.)
One of the bright things we have been
doing is conducting seminars on sales
training and team building here at corporate.
If you'll remember, I sent all of you
a copy of Memphis Intermodal Ops' Purpose
and Values Statement. That was a direct
result of the training they went through.
We are preparing the next round, which
will involve outside sales personnel.
We have not yet figured out how to organize
all of the rest of you, but are doing
are best to come up with something.
We do have many new faces on board, both
in ops and sales, and our excited about
what they bring to the table. I am cautiously
optimistic about the remainder of the
year, but certainly understand it is still
an uphill climb. We are seeing some tightening
in the availability of trucks which is
a normal precursor to our seeing increases
in intermodal and truck brokerage. Our
Houston office has opened a transloading
operation in Austin, Tx. which is once
again expanding the services that we provide.
It has been eight months since 9/11, but
it seems longer than that to me. Our society
as a whole seems to have undergone some
fundamental changes. A renewed since and
understanding of patriotism, a seeming
desire to return to more traditional values
of family, home, and maybe a renewed appreciation
or examination of what is truly of value
in our lives. I know that I examine more
closely what I am willing to invest my
time and energy in. Things that might
of been deemed urgent a year ago don't
have the same sense of urgency today.
Nothing like watching those two symbols
of American might and power collapsing
to the ground to help put one's place
in life in perspective. I do believe that
some good always emerges from man's acts
of evil. We may see this demonstrated
in some of the things I just mentioned
above, but in most cases it is individuals
changing the way they act or changing
long held beliefs that have just been
shattered.
Speaking of long held beliefs, will there
ever be peace in the Middle East? Personally,
I don't believe so. If you think about
it, people from the same country, speaking
the same lanquage, and believing in the
same God have been killing each other
at a ferocious level of hatred since the
16th century. I speak of Ireland. Things
have improved right now, but I wonder
for how long. Now let's take the Middle
East. Two peoples, different lanquage,
different beliefs, different God, and
they really,really hate each other, don't
like us much either! I am concerned about
more terrorist attacks in the US. I think
it inevitable, I just don't know at what
level. For those of you who pray; continue,
for those of you who don't; start, for
those of you who refuse to; be vigilant,
and for all of us let's love those around
us and who are precious to us.
I have kept you all informed of my mother's
journey with Alzheimer's. She is now 87,
still mobile, though just barely, usually
doesn't know who I am other than a familiar
face. She's on pureed food because she
kinda forgets to chew. She still laughs
a lot, and was singing along to some old
hymns the other day. She seems without
pain, but couldn't articulate it if she
tried, so we don't bring her home much
anymore because getting her in and out
of the car is hard, and there is a concern
that I might hurt her and not know it.
Besides, she really doesn't know the difference
anyway and I realized I was just doing
it to make my self feel better.
I have said it before, and I'll say it
again, make sure your parents have wills,
powers of attorney for both health and
financial in place, and make sure those
of you with children have done the same
along with adequate insurance. The passing
of a love one or long term hospitalization
is difficult enough without having to
deal with probate court, or do you have
the right or ability to access funds to
take care of a parent, etc. We are not
at a stage where we can help with much
of this, but I would like to be in a position
to assist our employees with some of these
issues down the road.
Well, I think I'll stop now lest you think
I am trying to write the great American
novel. I hope things are well with each
of you and your loved ones, I am glad
you are with us and I look forward to
meeting more of you and seeing again those
of you I already know.
Rick Rodell
President/CEO
Cornerstone Systems
Memphis, Tn.
901.842.1017
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